Our flexible reimbursement policy and COVID-19 rewards for the Holy Year of 2021
Our aim is to afford you maximum protection by offering you as much flexibility as
possible in case you have to cancel or postpone your trip for reasons related (either directly or indirectly) to the coronavirus crisis.
These conditions are valid for pilgrims who are already signed up for tours departing in 2021, and for all new sign-ups to tours departing in 2021.
“Our priorities are our credibility and your peace of mind”.
We want you to hold on to the Camino spirit that’s in your heart ❤
@ Pilgrims can choose between the following options:
@Postpone: This is the best option! For this reason, we offer you all the flexibility that you need so that you can continue to be excited about walking the Camino. You can:
1.-Change the dates of your tour:
- Ask us about dates available in 2021.
- The 2022 tour dates will be published in March, 2021.
- Private groups are completely free to choose their dates.
2.-Change the itinerary of your tour:
- You also have the option of switching to a completely different tour with a different itinerary. We will send you all available options.
3.- More advantages: As a thank you for your solidarity, we would also like to offer you a special gift 🎁
You can enjoy your choice of the following exciting cultural experiences, courtesy of Marly Camino:
-Tapas tour in Madrid
-Gastronomic experience in Santiago
-Day trip to Finisterre
Marly Camino is an official Spanish Travel Agency registered to Spain’s General Tourism Board with license number CICMA 3031, which guarantees the fulfillment of our obligations to our clients.
This being the case, you will receive a full refund of all monies paid. The refund will be sent within 14 days of your requesting it.
We are completely committed to our clients.
If you still wish to go ahead with your plans but you’re not quite sure of your dates yet, we encourage you to request a voucher equal to the value of all payments made. This way, you can keep your bucket list dream alive.
-The voucher is valid for one year. You will have plenty of time to choose your new Camino dates.
-The voucher is transferible, you can give it to someone else.
@Other cancellations not related to the coronavirus crisis:
Cancellations made for any other reason will be subject to Marly Camino SL’s standard cancellation policy, as detailed on our website: https://marlycamino.com/wp-content/uploads/2019/06/ENG-Cancellation-Policy-Terms-Marly-Camino-2018-General.pdf
Es importante tener en cuenta las causas que cubre nuestra Política general de Cancelación, por lo que siempre recomendamos que compres tu Seguro de cancelación. Es altamente recomendable.
It’s important to take into account the cancellation causes covered by our standard cancellation policy, and in light of this we always suggest that you purchase cancellation insurance. It’s highly recommended.
The Marly Camino family continue to work with the same love and passion as ever. And we’re very excited because:
In 2021, the Holy Door will open for us all!